Join Our Mission
We’re on a mission to build intuitive, personal help and anticipatory technology into one of the most important spaces in our lives: our home. As a startup at the intersection of four multi-billion dollar industries — real estate, technology, service, and commerce — we are a new kind of company, one trusted to serve consumers beyond their front door.
Partnering with the largest real estate developers in the world, our footprint has grown rapidly in the last five years and today we operate in 20+ markets.
We are just getting started and we’re looking for extremely inspired and talented people to join our team at a moment of extreme growth.
Our Values
Start with empathy
From anticipating our members’ needs to leaving ourselves open to new and challenging ideas, we’re building a diverse team that seeks a diversity of perspectives in order to inspire the most innovative ideas.
Act with integrity
Embedded in everything we do is a continuous effort to build trust with our members, our partners, and one another. That means acting for the long-term and doing the right thing, even when it’s more difficult or takes more time.
Strive for 1% better, every day
Both as individuals and as a team, we strive to learn and improve continuously, taking pride in our craft and supporting one another, each and every day. We act like owners and take risks so we can learn quickly and adjust as we go.
Our Leadership
Marcela Sapone and Jess Beck started Hello Alfred in 2013 from their dorm room at Harvard Business School. On a mission to make help accessible to everyone while providing jobs to support local communities, the two grew the company into the thriving, 25,000-task-a-day operation it is today.
Featured Leaders
Chris Haseman
Chief Technology Officer
Chris spent the first decade of his engineering career writing software for the likes of AT&T, Verizon, doubleTwist, and Tumblr; most recently, he led the development of the New York-based engineering team at Uber Eats. At Hello Alfred, Chris oversees the growth of the company’s operations technology and mobile products.
Ilene Magee
SVP, Field & Operations
Ilene spent 14 years at Apple, launching retail stores across the country. Following this, she was hired as SVP of Frye retail and tasked with expanding their direct-to-consumer business. Here at Hello Alfred, Ilene channels her superpower, leading our field teams as we continue to grow.
Our Benefits
Learn why so many of our employees feel Hello Alfred is a great place to work. From unlimited PTO to 100% paid-for health insurance, we think it’s important to take care of the people we work with every day.
Our Cities
We operate in 20+ markets nationwide and we’re far from done. Have a look at all the communities we currently call home.
Hello Alfred voted into the “Top 50 Most Innovative Companies of 2018 and 2019”
More than three dozen Fast Company editors, reporters, and contributors surveyed thousands of companies across 36 categories. Their mandate: Identify the most notable innovations of the year, and trace their impact on businesses, industries, and the larger culture.
Marcela Sapone is the Co-Founder and CEO of Hello Alfred, and contributor at Quartz at Work
When you’re captaining a sailboat, you have a limited number of things in your control: the boat, you’re navigational decisions, and the crew you’ve chosen to help carry them out. Your success depends on how well you prepare and marshal these assets to meet the challenges you can’t control. Like a sudden squall at sea. The same rules apply to business…
Hello Alfred launches new platform to reach more buildings and improve accessibility
Hello Alfred — the startup that assigns in-home assistants to take care of your recurring chores and tasks — has announced the launch of a new service tier that will provide more properties and residents with access to the company’s underlying technology.
