Alfred’s 2022 Case Study
Download Alfred's 2022 Case Study and learn how to attract and retain residents with resident experience solutions.
How we live is changing at an exponential rate, and the real estate industry is falling behind. In the next 3-5 years there won’t be a property that doesn’t have automation, on-demand services and a resident experience brand behind it.
The new generation of renters comes with a new set of expectations. The industry is finally shifting its focus on how to better serve its residents, including not only apartment amenities and experiences for which residents are willing to pay a premium, but also the prioritization of their wellbeing and social impact. As we continue to grow, we are creating the most innovative, personalized solution by integrating property management software with scalable human-powered service into a customized end-to-end platform. With the goal to drive resident engagement, retention and NOI, here are some of the challenges we’re working closely to solve for our property partners.
The Challenge
Property managers are pulled in many directions, and without reliable and scalable property technology, there is little time left in the day for their community’s most valuable asset: the residents.
From daunting property maintenance tasks and labor intensive resident programming to rising operational costs and labor shortages, it takes a village to maintain a property, let alone increase its value.
The demand for higher quality multifamily housing is at a record-high, according to CBRE analysts resulting in an uptick in rent rates by 13.4% and vacancy rates at an all-time low of 2.5% over the past year. The rising population of renters expect more for their greatest expense. Residents are paying more attention now than ever to the responsiveness of management in their daily needs.
The Solution
Owners and operators need a more strategic management partner that unlocks efficiencies through technology and superior resident experience.
Alfred offers residential tenants an exceptional living experience by combining technology with personalized hospitality services and experiences. This allows property management teams to operate properties more effectively and efficiently while attracting and retaining residents.
Properties implementing their unique custom Powered by Alfred solution leverage the full power of the Alfred ecosystem, from a user friendly property dashboard and resident CRM to bespoke resident events both onsite and virtually.
A Powered by Alfred Solution includes:
- Resident App and Portal
- Property Operator Dashboard
- Marketplace
- Virtual Community Programming
- Property Management Software Integrations
With customized solutions curated for each property:
- On-site Community Programming
- On-Demand, In-Home Services
- Alfred Hospitality Staff
- Move-in Concierge
- Rewards and Credits
- Social and Reputation Management
- Local Perks and Onsite Guides
Impact
An efficiently managed property with a highly engaged community, above-industry average lease renewals and reduced operational burden and cost for onsite teams.
No matter the size or location of each property, our real estate partners share a common goal: to create better efficiencies and to delight residents through unique programming. With technology, data and hospitality under one roof, Alfred delivers the go-anywhere solution for multifamily housing.
Alfred helps property teams create a workplace where employees are excited to start their day because the monotonous tasks are taken care of. A fully integrated Powered by Alfred solution means we get to know you, your property, your residents, and help you save money, optimize existing staffing efforts, explore new revenue streams and identify how to best spend your community dollars.
“I’ve been challenged to think outside the standard property management mindset, and I see the value in trying different solutions to residential management.”